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Returns & Exchanges
At Scarpa, we want you to be completely satisfied with your fashion investment. If your purchase isn't quite right, you can return or exchange any unworn items within 30 days of delivery.
1
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
2
Prepare Your Package
Place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
3
Attach the Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your parcel.
4
Drop Off and Track
Hand your package to the designated courier service and keep your tracking number to monitor your refund status.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing